Who May Order
My Ten Little Toes sells children’s products for purchase by adults that are to be shipped to destinations within the continental United States. If you are under 18 years old, you may only make a purchase on our site with the involvement of your parent or guardian.
Types of Payment Accepted
My Ten Little Toes accepts Visa, MasterCard, and American Express and charges the card when we receive the order.
Merchandise Availability & Backorders
My Ten Little Toes makes every effort to keep products in stock at all times. If a product is not available, it will be noted “out of stock” on the product page. If there is a problem with the order and the item purchased is not available we will contact you via email or phone to correct the issue.
Pricing & Corrections
While we make every effort to ensure the accuracy of information on our website, errors may occasionally occur. We reserve the right to make corrections to price or other information. Due to the exclusivity and limited availability of many of our products, we reserve the right to limit the purchase quantity per customer.
Gift Options
Our gift-wrap is cute and charming. Select the Gift Package option while checking out for an additional $3.95 charge per order. You may then also create a gift message that we will hand write on the attached gift card. Unfortunately, we are not able to gift package oversized or odd-sized items.
Sales Tax
In accordance with regulations of the State of Texas, applicable sales tax is automatically calculated based on order merchandise value and gift wrap charges for shipments to residents of Texas. Shipments to destinations other than Texas are not charged sales tax.
Shipping Charges & Delivery
We ship orders within the continental US via USPS and UPS: USPS Priority Mail, USPS Express Mail, UPS Standard Delivery, or 2nd Business Day UPS Air Delivery. We ship to Alaska and Hawaii via USPS Priority Mail only. Shipping rates are based on total order value of available and backordered items. Separate shipping charges apply to each Ship To address. Occasionally, we may ship items separately, but you will not incur an additional shipping charge. For expedited delivery of oversize items, an additional shipping charge will be applied. Please email for rates.
Most orders are processed and items are shipped within 1 business day after receipt of an order. Weekends and holidays are not considered shipping days. To estimate your delivery date, add the delivery time for the shipping method you select to the 1-day needed for order processing. Delivery times vary depending on the shipping method chosen, the season, and your distance from our fulfillment center in Austin, Texas.
USPS Priority Mail in the United States
Packages are delivered in an average of 2-3 days to any U.S. destination. Priority Mail offers delivery to all U.S. addresses, including PO boxes and military addresses. Saturday and residential delivery are available at no additional charge. Delivery is available to Alaska and Hawaii at no additional charge.
USPS Express Mail in 48 Contiguous United States
Packages are delivered in 1-2 days to U.S. destinations. Please visit USPS.com for detailed information. Express Mail offers delivery to most addresses in the United States, including PO Boxes and military addresses.
Standard UPS Ground Delivery in 48 Contiguous United States.
Customary delivery time is 3 – 10 days from the date of shipment. (Goods usually arrive in 4 to 12 business days from the date of our e-mail confirmation of your order.)
2nd Business Day Air Delivery in 48 Contiguous United States
Delivery time is by the end of the 2nd business day from the date of shipment, goods arrive within 2-3 business days from the date of our e-mail confirmation of your order.
|
Order Value |
USPS Priority Mail |
UPS Ground Service |
USPS Express Mail |
UPS 2nd Business Day |
|
Under $25 |
$6.95 |
$7.95 |
$19.95 |
$20.95 |
|
$25-49.99 |
$7.95 |
$8.95 |
$20.95 |
$20.95 |
|
$50-74.99 |
$8.95 |
$9.95 |
$23.95 |
$22.95 |
|
$75-99.99 |
$8.95 |
$9.95 |
$24.95 |
$24.95 |
|
$100-199.99 |
$8.95 |
$9.95 |
$27.95 |
$28.95 |
|
Over $200 |
$8.95 |
$9.95 |
$30.95 |
$30.95 |
Tracking Your Shipment
You will receive an email confirmation when your package has been shipped. There will be a tracking number on the email confirmation to use to track your package online.
Special Handling Requirements
If a special surcharge for oversized and very heavy items is applicable, it is shown on the Item Page. The amount of the charge is added into the price of the item. These items must ship separately from the rest of your order and may arrive in the manufacturer’s original packaging with a picture or description of the contents visible on the box.
Returns
If you are not completely satisfied with your purchase from My Ten Little Toes, you may return it for an exchange or refund, as long as it is post-marked within 30 days of the original shipping date. Items must be in their original condition (unworn, unwashed, and with tags still in tact). Shipping and handling charges are non-refundable. In the event of an exchange re-shipping charges will be applied. Sale items are final and cannot be returned or exchanged. All international sales are final.
Please contact us prior to returning item.
A credit in the amount of the purchase price, excluding shipping and gift packaging charges, will be issued to the same credit card account as used in the original purchase. Please allow at least 15 business days from the date of return for the credit to be processed.